Here are the answers you might be looking for to several frequently asked questions. 

PUMPKIN SIZES:Pumpkin sizes are as follows. Each one is handmade and dimensions may vary.

Mini..............3.5" h x 3" w
Squat............4" h x 5" w
Jumbo Squat.....5" h x 6" w
Small............5" h x 5" w
Medium........5" h x 6" w
Large............8" h x 8" w

What are your estimated processing/shipping times? Many ofouritemsaremadeinourstudioourteamofglassblowers.Handmadeitemsaremadetoorder,andcantake7-14daystobemadeandshipped.Pleaseallowupto10businessdaysbeforereachingouttous to check on the status on your order. Our standard shipping speed with our carriers is 3-5 business days.

Missing or damaged items in your order? Please email our customer service team directly at hello@lukeadamsglass.com. Include your name, order number, and a photo to specify which item is missing or damaged.

What are your store hours? Due to construction, we are not available for in-person shopping at this time. We hope to have our brand new gallery up and running by the new year, and look forward to having folks back in for shopping as soon as possible. We are still open for classes, please check our class page for dates and times. For those picking up their finished pieces, we are open Monday-Friday 9-3 and Saturday 9-1.

Do you do custom work? Our studio does not take on any custom work at this time. This includes commissions and repairs.  

Do you offer cremation memorial pieces? We partner with a company called Spirit Pieces to offer cremation memorial pieces. You can purchase your piece directly on their website here, and we will make the piece for you: https://www.spiritpieces.com/pages/search-results-page?q=lukea

Can I schedule a class?Yes, you can navigate to our class listings from the main page of the website. We currently offer 1-hour and 3-hour glassblowing classes and 1-hour fused glass classes

I bought a Groupon, will it expire? No, we will not let your Groupon expire.  We will honor it until you schedule.

Can I apply the value of my class toward a purchase instead? At this time, all class sales are final. We are unable to use class purchases toward merchandise. Once a class is purchased it can not be refunded or rescheduled.

Can I get a refund for my Groupon? Only Groupon can refund your Groupon purchase. You will need to contact them directly.